Services

International Sea Freight

Phoenix Freight Systems offers the frequent sailings to and from all major ports worldwide, using carriers with the highest schedule integrity.

The long term partnership we have established with major shipping lines ensures we meet the important balance between quality of service and value for money to consistently fulfil the needs of our customers.

Our team of experienced ocean freight specialists ensure that export and import documentation is completed accurately and on-time, to ensure earliest possible delivery.

Our Services include:
  • LCL Groupage Services
  • Shipping documentation
  • Deconsolidation / Packing Depot
  • PRA’s & EDN’s for Export
  • Order Tracking
  • Monitored World Wide Agency Network
  • Marine Insurance

International Air Freight

The Phoenix airfreight network covers more than 100 countries, and is supported by dedicated, well-trained specialists. Phoenix Freight Systems is strategically positioned to respond to customers’ needs, anywhere in the world.

With space reserved on the world’s leading cargo and commercial airlines, Phoenix Freight Systems provide maximum flight flexibility and a complete schedule of delivery options for international airfreight requirement.

We offer airport-to-airport and door-to-door options, as well as part or full charters for project shipments. We will arrange for time-sensitive full load, extraordinary and out of gauge cargo. We also provide expertise in Customs procedures and formalities at every stage.

Our Services include:
  • Local Cartage and Delivery
  • Airline Selection and Rate Negotiations
  • Documentation
  • Insurance
  • EDN’s for Export
  • Consolidation Services

Road Transport

In today’s high-pressure global marketplace, the most precious asset is time. Customers demand fast, reliable delivery services, and are less concerned about how a shipment gets there than when it arrives.

As companies slash inventories and shorten their order cycles, they will fuel the demand for short-haul, time-definite deliveries.

Phoenix’s multi-modal capabilities, global network and superior technology, enable us to offer complete global logistics services to all size of customer.

Our Services include:
  • Local Import / Export Cartage
  • FCL, LCL & Airfreight Cartage
  • Swing Lift / Side-Loading Vehicle
  • Extendable Trailers
  • B-Double Trailers
  • Heavy Haulage

Customs Clearance

Phoenix Freight Systems has a highly experienced customs department, with huge experience in the clearance of many key industries such as textiles / fashion / paper / liquors / automotive / retail and hi-tech.

Working through Customs Tariff, checking anti-dumping duties, quotas and applying for import licenses can be a tedious and time consuming job. In addition mistakes can prove to be disastrous, especially if fines are imposed, and possibly backdated.

Attention to detail is the key in our service, with all documents returned to you in a folder specifically designed to comply with The A.T.O Customs.

Phoenix Freight is electronically aligned to Australian Customs Service and Australian Quarantine Inspection Service (AQIS) via the Integrated Cargo System, ensuring rapid clearance together with automatic updating of records, tariff concessions and other statistical codes.

Our Services include:
  • Customs Clearance
  • Electronic Entry of Import Document
  • Tariff Classification Advice
  • Statistical Reports
  • Technical Valuation and Legislation Advice
  • Tariff Concession Applications

Cargo Tracking

Our Order Management and Tracking system (PANGAEA) gives clients, freight forwarders, overseas agents and customs brokers the ability to manage the entire logistics process, exchange information, and respond to requests and store data in one easy to use system. User can create, update, and manage their orders from any location at anytime. Pangaea’s visibility ensures that when each party updates their part of the order, all parties are notified of the updates in “real time”.

Insurance

All shipments should be covered by comprehensive transit insurance. We have very competitive rates for both individual and annual policies.